Providing a modern and efficient way of customer communications
FAQtory provides a communication tool to organizations which receive many questions, such as customer support. We use open source tools and open standards to create a more user-friendly, cheaper and scalable solution.
FAQtory combines e-mail handling and a self-service FAQ on the website. If each visitor with a previously answered question can find his answer on the website, organizations save tremendously on the cost of answering these questions.
The worldwide development of open source tools and components enabled a new wave of innovation in the software world. FAQtory can deliver applications at minimal cost with maximum reliability and scalability.