FAQtory offers a cost-effective and efficient communication solution to companies that need to handle many questions from their customers. By using open source libraries and open standards FAQtory creates user friendly and scalable software. FAQtory links management of incoming e-mail to a dynamic FAQ page on the customer’s website. By providing answers directly on the website organisations can dramatically cut the cost of their customer support. FAQtory leverages the increasing quality of open source technologies and components available on the web today to deliver applications at lower cost with maximum performance and scalability.